Islong Limited / Site information
Privacy Policy
This policy explains how information is handled when you visit islonglimited.com or contact us.
Information we receive
If you write to us, we receive your email address, message and any details you choose to include. This site does not require an account or ask you to enter payment information.
Our hosting provider may process standard technical records needed to serve and protect the website, such as an IP address, browser details, requested pages and request times.
How information is used
We use this information to keep the website operating securely, investigate problems, respond to messages and meet legal obligations. We do not use a support inquiry for advertising without your permission.
Sharing and transfers
We do not sell personal information. Providers that host or support the site may process limited information for us. We may also disclose information if law requires it. If processing occurs in another country, we will apply safeguards required by applicable law.
Links and cookies
The current site is an informational website without account or checkout features. A link to Astral Wake World opens a separate website, where its own privacy policy applies. You can manage browser cookies in your browser settings.
Retention and security
We keep support correspondence and technical records only as long as reasonably necessary for the purposes above or for legal requirements. We take reasonable steps to protect information, but no online system is completely secure.
Your rights
Depending on applicable law, you may request access to, correction of, or deletion of personal information you have given us, or object to certain uses. Send requests to [email protected]. We may verify your identity before responding.
Children
This website is not directed to children under 16. If you believe a child has sent us personal information, contact us and we will review the request.
Updates and contact
We may revise this policy when the website or legal requirements change. The current version and update date will be posted here.
For privacy questions, email [email protected].
ISLONG LIMITED
Unit 903B, 9/F., Cameron Commercial Centre, 458-468 Hennessy Road, Causeway Bay, Hong Kong